|
Return of Device
A Device may be returned to Endlesscalls™ within fourteen (14) days
of the termination of Service to receive a credit for the $49.95 disconnect
fee for the voice line or lines assigned to that Device provided that
the Customer first returns the Device and all of its parts, accessories,
documentation, packaging, and packaging materials in an undamaged and
original condition. Endlesscalls™ will not credit Customer if the Device
is damaged or not in its original condition as received by the Customer
or if Customer does not fully comply with this Section. If Customer initially
receives packaging and/or a Device that is visibly damaged, Customer
agrees to note the damage on the carrier's freight bill or receipt, keep
a copy, and immediately notify Endlesscalls™ by email at billing@Endlesscalls™.com.
Keep the Device and the original packaging, packing materials and parts
intact and contact Endlesscalls™'s customer care department immediately.
Money Back Guarantee; Limitations and Conditions
Endlesscalls™ offers a 30-day money back guarantee, applicable to
one primary line per account, not additional or secondary lines. Under
the terms of the Money-Back Guarantee, Endlesscalls™ will refund the activation
fee, first month of service and Excluding shipping charges, and waive
the disconnect fee if the Customer
(1) cancels Service within 30 days of the activation of the account,
(2) did not exceed 500 minutes of usage within the first 30 days
of Service,
(3) first returns to Endlesscalls™ any and all Devices
and all of its (their) parts, accessories, documentation, packaging,
and packaging materials in an undamaged and original condition, and with
a valid return authorization number obtained from Endlesscalls™ Customer
Care. However, the Customer will be responsible for paying all charges
for overage, international traffic, and directory assistance. Endlesscalls™
reserves the right to terminate or revoke the Money-Back Guarantee
at any time, without prior notice. The Customer is responsible for return
shipping
of Device and the other materials. The Money Back Guarantee will
not be honored if the Customer fails to meet all above requirements. To
obtain
a return authorization number, the Customer must contact billing@Endlesscalls.com.
|